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mengl

apt-get certain version of plastic

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Also, could you describe us the crashes you mentioned? Is it the client crashing or the server? How do you reproduce the issue?

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plastic 7.0.16.1902 is not responding at all after press "update workspace". I see the progress bar and right after the progress bar hides the window isnt responding. only killing and restart of gtkplastic helps

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unfortunately 6.0.16.1832 shows now the same behavior. Before the update the "update workspace" worked without issues

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Hello @mengl,

can you please give us more details about the issue you are facing with the update workspace operation?

can you also share with us the log file generated at: "/home/<Your_Linux_User>/.plastic4/gtkplastic.log.txt".

Thanks!

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7.0.16.1902:

  • I cleared the /home/<Your_Linux_User>/.plastic4/gtkplastic.log.txt file
  •  
  • I click "Update workspace" in menu "Workspace Explorer" 
  • I can see the progress bar at the bottom of the window
  • Once the update is completed the progress bar hides
  • The window is not responding any more. -> I need to kill gtkplastic and start the application again.
  •  
  • the file has been recreated by plastic but it is empty

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Hi @mengl,

that's strange, plastic should start logging information at the very first moment it's started.

Can we schedule an online meeting in order to try to get more info? Please tell us your timezone and availability.

So far you can use the command line (cm) in order to continue working.

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